Discover Season 5 of Cytora’s insurance podcast Making Risk Flow. Follow the link to listen.
Risk digitization platform
Transform unstructured renewals, claims and MTAs into decision-ready data, reducing manual effort, improving turnaround times, and scaling your operations efficiently.
Use Cases
The Platform
Risk travels unstructured and heterogeneous through the value chain while risk data – required to turn submissions decision-ready - is dispersed across many different internal and external data sources. Cytora digitizes the entire intake, manages all request types from new business to claims and turns them decision-ready by digitizing submission, internal and external data sources.
Effective risk workflows evaluate and move risks for decisioning without absorbing capacity, enabling insurers to scale risk volume and improve control over target portfolio shape. Cytora's LLM-powered flows activate risk professional time based on powerful conditionality including confidence thresholds, enabling customers to accelerate quotes, adjudicate claims and pre-populate downstream systems.
Risk and market dynamics are changing at an accelerating rate requiring senior management achieve visibility over risk workflows and synchronize front line activity with target portfolio shape. Cytora reveals the shape of your risk flows, continuously detects subtle changes in shape and guides adjustments to front line actions to accelerate target portfolio.
Benefits
30%
uplift in premium growth
Create new capacity to quote more, bind more and service more of the right risks
Improve
underwriting margins
Improve loss ratio by up to 3pp through superior control over risk selection and decisioning
Transform
broker service
Improve broker experience by halving turnaround time across the whole risk lifecycle
AI-first
Commercial insurance involves many request types - from new business to renewals to claims - spanning hundreds of lines of business globally. Cytora is powered by Large Language Models, pretrained to commercial insurance, unlocking fast and scalable deployments which generate measurable benefit realization.
Configure line of business schemas in natural language giving you control to shape your unique view of risk, expand schemas in a self service approach and accelerate competitive differentiation.
Zero training required unlocks rapid go lives, measurable ROI and unlocks parallel deployments across multiple intake workflows, countries and lines of business. 140+ languages supported out of the box.
ISO certified with built-in enterprise grade security. Cloud deployments are managed, standardised, tested, and audited, with robust access controls that fluently scale to meet customer demand.
Integrate
What our customers say
“
This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients.”
Head of AI & Automation - North America
CONTACT CYTORA
Jon-Paul Jones
“
Cytora’s digital risk processing platform allows us to drive efficiency and effectiveness across our underwriting workflows, providing our brokers and customers better, faster service and enables us to have a more competitive, scalable and data-driven proposition for our commercial clients across the globe.”
Jon-Paul Jones
Troy Dehmann
“
We are investing in digital capabilities to unlock scalable growth, Cytora enable us to streamline key workflows enhancing efficiency and effectiveness and further developing how we use data to drive decision making across the group and accelerating our profitable growth.”
Troy Dehmann
Neil Galjaard
“
At Markel, we are committed to giving brokers and clients enhanced service levels and Cytora will enable us to create capacity to effectively grow our scale in our key sectors and enable our underwriters to provide further enhanced service to customers and brokers.”
Neil Galjaard
