Discover Season 4 of Cytora’s insurance podcast Making Risk Flow. Follow the link to listen.
Discover Season 4 of Cytora’s insurance podcast Making Risk Flow. Follow the link to listen.
Built for commercial insurance
Speed, convenience and consistent control over risk selection and decision making matter most. To meet these expectations, insurers must leverage the right technology to provide the experiences that brokers and customers demand. Built for commercial and specialty insurance, Cytora is the configurable platform that enables insurers to digitise and streamline their core workflows driving improved premium growth, profitability and service across all lines of business. The Cytora platform is uniquely configured to each insurer accelerating competitive differentiation.
Digital risk flows
Cytora collects risk submissions from multiple intake channels turning each risk decision-ready by extracting key data fields, augmenting with internal and external data sources and classifying the risk with different fields to fulfil the target schema. Cytora streamlines key business processes including clearance, accumulation management and cross sell.
Risk evaluation
Cytora understands the unique context of the risk relative to different business rules including risk appetite, portfolio strategy and other configurable rules, enabling risks to be processed differently through multi-step workflows providing control over target portfolio shape.
Risk decisioning
Cytora routes decision ready risks to the right downstream destinations while enabling consistent and effective decisioning across the risk journey. Cytora integrates with and updates multiple destination systems including CRM, policy administration and pricing engines with the correct risk information eliminating rekeying and streamlining the end-to-end journey.
Benefits
30%
uplift in premium growth
Create new capacity for underwriting teams to quote more and bind more of the right risks.
Improve
underwriting margins
Improve loss ratio by up to 3pp through superior control over risk selection and decisioning.
Transform
broker service
Improve broker experience by halving quote turnaround and uplift conversion
AI-first
Cytora uses generative AI to uplift efficiency across the risk journey and improve decision consistency across underwriting teams. Cytora enables underwriters to ask questions of the submission flow in the context of the in-force portfolio to facilitate more consistent decisions, from understanding where risk is outsized, to shaping how to write the risk in line with underwriting strategy.
Security
The right protocols
A company is only as secure as its people. At Cytora we follow best practices, train our staff on a global basis, and routinely and exhaustively test our end-to-end processes to ensure maximum compliance.
Built in security
The Cytora platform is ISO certified and designed with built in enterprise grade security. Our cloud deployments are managed, standardised, tested, and audited, with robust access controls that fluently scale to meet customer demand.
Certified
Awards
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Risk flow center
Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Centre is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer. From simple explainers of how to digitise core workflows to accelerate business objectives, to key sources of value, to typical integration patterns, through to documentation.
Latest materials
Podcasts
Testimonials
Jon-Paul Jones
“
Cytora’s digital risk processing platform allows us to drive efficiency and effectiveness across our underwriting workflows, providing our brokers and customers better, faster service and enables us to have a more competitive, scalable and data-driven proposition for our commercial clients across the globe.”
Jon-Paul Jones
Troy Dehmann
“
We are investing in digital capabilities to unlock scalable growth, Cytora enable us to streamline key workflows enhancing efficiency and effectiveness and further developing how we use data to drive decision making across the group and accelerating our profitable growth.”
Troy Dehmann
Neil Galjaard
“
At Markel, we are committed to giving brokers and clients enhanced service levels and Cytora will enable us to create capacity to effectively grow our scale in our key sectors and enable our underwriters to provide further enhanced service to customers and brokers.”
Neil Galjaard
Recent stories
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Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models
The partnership provides analytics and risk scores needed to assess and manage climate-related risks.
Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models
The partnership provides analytics and risk scores needed to assess and manage climate-related risks.
Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market
Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing
Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market
Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing
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