Cytora engaged by Chubb to enhance claims automation

The partnership enables Chubb to digitize its global claims intake, uplift straight through processing and progressively decouple claims volume from expense.

New York; 28th February 2024: Insurtech Cytora announced that the company has been engaged by Chubb, a world leader in insurance, to automate claims document processing.  


Cytora is a pioneer of Generative AI applied to insurance workflows that digitize insurance workflows at unparalleled levels of performance, configurability and scalability across the enterprise.  


Amir Farid, Chubb North America Transformation Officer, said: “The collaboration is focused on enabling Chubb Claims documents to be automatically digitized, eliminating the need for manual intervention. Cytora’s platform enables Chubb teams to create, compose and deploy AI-native Claims document flows in a scalable approach across multiple markets and lines of business.”


Richard Hartley, CEO of Cytora, said: “The insurance industry is undergoing an acceleration towards a digital-first future enabling risk volume to scale at a fraction of the current cost while achieving superior control over decisioning. We are excited to partner with insurers that are at the forefront of the transition to a digital-first operating model.”