Podcast: Making Risk Flow

The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks.‍ In this episode, Juan did a deep dive into the three main stages how to achieve that for the new business submissions: ‍the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, routing of the risk to the right downstream system or underwriter.

In this episode, Juan and his guest Kelly Lyles, former Chief Executive at AXA-XL, talk about the benefits of digital risk flows. They touch upon the growing expense ratio within the insurance industry, making underwriters happier and more efficient employees and finding the holy grail of driving efficiency through data.

Welcome to Making Risk Flow! In this intro episode, Juan talks about the mechanisms that drove the industrial revolution in the XVIII and XIX century and how it all relates to the Insurance industry nowadays.‍He outlines the principles of lean manufacturing and shows how they can be applied in risk processing workflows.‍Tune in to hear what else can you expect from our bi-weekly episodes of Making Risk Flow