Risk Flow Center

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Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Centre is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer.

Can’t find what you’re looking for? Check out Making Risk Flow Podcast

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

The Five Pillars of Data Analytics Strategy in Insurance

What Everyone’s Talking About in Insurance with Matthew Grant

Implementing ESG in the Insurance and Underwriting Space

Exploring Mobility, AI, and a Connected World in the Insurance Industry

Risk Selection Consistency: Empowering Underwriters with the Help of Data

Driving Change in the London Insurance Market

3 Secrets to Convex’s Success: Culture, Data and Operational Excellence

Can’t find what you’re looking for? Check out Blog

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

by Juan de Castro, COO Cytora

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

by Juan de Castro, COO Cytora

Case study - Markel uses Cytora and achieves +100% productivity uplift to fuel growth

Markel partnered with Cytora to evolve their underwriting processes into digital risk flows and accelerate growth.

Case study - Markel uses Cytora and achieves +100% productivity uplift to fuel growth

Markel partnered with Cytora to evolve their underwriting processes into digital risk flows and accelerate growth.

The Five Pillars of Data Analytics Strategy in Insurance

by Juan de Castro, COO Cytora

The Five Pillars of Data Analytics Strategy in Insurance

by Juan de Castro, COO Cytora

Cytora Integrates with CAPE Analytics to Elevate Commercial Property Risk Assessment

Digital risk processing enhanced with AI-powered property insights via partnership with Cape Analytics

Cytora Integrates with CAPE Analytics to Elevate Commercial Property Risk Assessment

Digital risk processing enhanced with AI-powered property insights via partnership with Cape Analytics

Cytora announces expanded advisory board with former senior executives from Zurich, Travelers, Aon and Hiscox joining

New advisory board members will provide strategic advice as Cytora continues global expansion

Cytora announces expanded advisory board with former senior executives from Zurich, Travelers, Aon and Hiscox joining

New advisory board members will provide strategic advice as Cytora continues global expansion

Our new brand identity marks an exciting chapter in our ongoing mission to transform commercial insurance.

As we continue to grow, we want the Cytora brand to reflect our values and the direction in which we are heading.

Our new brand identity marks an exciting chapter in our ongoing mission to transform commercial insurance.

As we continue to grow, we want the Cytora brand to reflect our values and the direction in which we are heading.

Can’t find what you’re looking for? Check out Videos

Exploring Mobility, AI, and a Connected World in the Insurance Industry

Implementing ESG in the Insurance and Underwriting Space

What Everyone’s Talking About in Insurance with Matthew Grant

Allianz Transformation Focus: Risk Prioritisation and Same Day Turnaround Time

A Guide to Understanding the Data Challenges in Reinsurance

4 Key Areas of Data Automation fuelling Broker Growth

Can’t find what you’re looking for? Check out Learning materials

Build versus buy

Achieving digitisation and automation in risk processing - a build versus buy approach

Removing inefficiency in commercial insurance

This whitepaper outlines what are the steps that insurers should consider in order to drive efficiency, growth and employee happiness: Support underwriting excellence, by turning risks into a decision-ready format, putting them in the context of the portfolio strategy and improving the flow of risks through the business. Ensure data quality, by eliminating manual and repetitive data entry and administration and enriching incoming risk with relevant data sets. Deliver operational efficiency and scale without adding cost with technology and improve on both data origination and bottlenecks – their broking partners.

Knowledge at your fingertips

Read, listen, watch

Podcast: Making Risk Flow

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

In this episode of Making Risk Flow, host Juan de Castro sits down with Bryan Falchuk, the President and CEO of Property & Liability Resource Bureau, and David Gritz, the Co-Founder and Managing Director of InsurTechNY. Drawing upon research gathered from the Insurance Collaboration Index, the trio discuss the impact collaboration can have in the insurance industry. Juan, Bryan and David also cover key lessons for nurturing successful partnerships, why it’s important to maintain a transformative mindset, and enlightening case studies that can be replicated.

The Five Pillars of Data Analytics Strategy in Insurance

In the first episode of the new series, host Juan de Castro is joined by his good friend and Deputy CUO and Head of Third Party at Inigo Insurance, Craig Knightley. During their conversation, the pair discuss just how data analytics and insights can play a pivotal role in gaining a competitive advantage in insurance and ensure underwriters are more accurate in risk selection. Plus, Craig outlines the five pillars of Indigo's strategy: great data, great analysis, a great underwriting workbench, portfolio underwriting, and partnering with clients.

Exploring Mobility, AI, and a Connected World in the Insurance Industry

In this episode, Ben Luckett, Chief Innovation Officer at Aviva, joins host Juan de Castro to share how continuous internal innovation at Aviva has helped establish it as a global name in insurance. Also, Juan and Ben discuss the three core elements of Aviva’s innovation process, the importance of investing in innovation even if it does not have an immediate payoff, and the three big trends leading insurance innovation right now: mobility, AI, and an increasingly connected world.

[Greatest Hits] The 3 Steps to Deploy Digital Risk Flows for New Business - Deep Dive

This time, we are wanting to shine a light on a previous episode from our back catalogue. Recently, insurers have been focussing more and more on implementing digital risk flows. So, here's an episode on that very topic.‍The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks. In this episode, Juan deep dives into the three main stages on how to achieve that for the new business submissions: the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, and routing of the risk to the right downstream system or underwriter.

The Roadmap to Deploying End-to-End Digital Risk Flows

In this episode, Juan is joined by both Neil Peters, the National Director of Branch Network at Arch International UK, and Arvind Drubhra, the Director of Operations for the UK and Ireland at HDI Global SE. During the course of their conversation, Juan, Neil and Arvind discuss how to leverage data to drive growth, the steps and target states to achieving full digitisation, and how technology might allow businesses to accelerate the onboarding of new underwriters.

How to Unlock Higher Returns on Investments in Analytics

In this episode of Making Risk Flow, Juan is joined by analytics expert Paul Mang, Innovation Advisor at Guidewire and former global CEO of Analytics at Aon, to discuss the use of analytics in insurance and how to get better returns on such investment. Juan and Paul also address how the industry can make progress through interoperability, ways in which analytics can improve efficiency whilst driving down costs, and why the insurance industry needs to focus on increasing its relevancy.

GenAI, Sustainability and the Talent War: Inside BCG's Value Creation Report

In this episode, Juan is joined by Nathália Bellizia, Managing Director at Boston Consulting Group (BCG), to analyse the BCG's upcoming Value Creation Report. The eagerly awaited document shall help identify the patterns of insurers that have created value over the last five years compared to those that have destroyed value. Juan and Nathália also discuss the three key themes which have contributed to value creators and value destroyers: GenAI, sustainability and the talent war.

The Common Challenges We're Facing in the Insurance Industry

In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes. The first is efficiency, and how manual processes can result in inefficient workflows that affect productivity and service. The second is effectiveness, and why poor underwriting data can impact the ability to drive consistent risk selection. The third theme surrounds continuous performance improvements, and the fact that the lack of visibility over frontline activities hinder the ability to identify improvement opportunities.

Digital-first operating models in mid-market commercial to enhance broker and client experience

In this episode, Juan is joined by Simon McGinn, CEO of Allianz Commercial UK, and Richard Coleman, Managing Director, UKGI at Ecclesiastical Insurance Group, on a panel discussion at a Making Risk Flow live event. With the guests coming from two contrasting insurers, in terms of scale, Juan asks the guests how their companies are approaching digital transformation, what avenues they are prioritising, and any vital lessons they’ve learned throughout the process.

The 3 steps to deploy digital risk flows for new business - deep dive

The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks.‍ In this episode, Juan did a deep dive into the three main stages how to achieve that for the new business submissions: ‍the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, routing of the risk to the right downstream system or underwriter.

Markel: Turbocharging growth through productivity - breaking the cost/growth link

In this episode, Juan welcomed Lyn Comeford, the Director of Strategic Projects and Operations at Markel International.They talk about Markel's growth goals and their approach to breaking the relationship between growing the business and having to increase operational costs. They also cover the way technology can help underwriters be more satisfied with their jobs; and how to bring them on board with transformational changes.

The Role of Culture, Digitisation, and Embedded Insurance in the Evolution of Underwriting

In this episode, Juan is joined by Thierry Daucourt, Head of P&C Commercial Lines European Markets at AXA, to discuss how digitisation is upending the underwriting value chain. The pair discuss how the underwriter's role has changed in the production, management, and valuation of information, and how technological advancements can free underwriters to concentrate on activities that generate additional revenue.

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

The Five Pillars of Data Analytics Strategy in Insurance

The Common Challenges We're Facing in the Insurance Industry

In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes. The first is efficiency, and how manual processes can result in inefficient workflows that affect productivity and service. The second is effectiveness, and why poor underwriting data can impact the ability to drive consistent risk selection. The third theme surrounds continuous performance improvements, and the fact that the lack of visibility over frontline activities hinder the ability to identify improvement opportunities.

How to Unlock Higher Returns on Investments in Analytics

In this episode of Making Risk Flow, Juan is joined by analytics expert Paul Mang, Innovation Advisor at Guidewire and former global CEO of Analytics at Aon, to discuss the use of analytics in insurance and how to get better returns on such investment. Juan and Paul also address how the industry can make progress through interoperability, ways in which analytics can improve efficiency whilst driving down costs, and why the insurance industry needs to focus on increasing its relevancy.

GenAI, Sustainability and the Talent War: Inside BCG's Value Creation Report

In this episode, Juan is joined by Nathália Bellizia, Managing Director at Boston Consulting Group (BCG), to analyse the BCG's upcoming Value Creation Report. The eagerly awaited document shall help identify the patterns of insurers that have created value over the last five years compared to those that have destroyed value. Juan and Nathália also discuss the three key themes which have contributed to value creators and value destroyers: GenAI, sustainability and the talent war.

The Roadmap to Deploying End-to-End Digital Risk Flows

In this episode, Juan is joined by both Neil Peters, the National Director of Branch Network at Arch International UK, and Arvind Drubhra, the Director of Operations for the UK and Ireland at HDI Global SE. During the course of their conversation, Juan, Neil and Arvind discuss how to leverage data to drive growth, the steps and target states to achieving full digitisation, and how technology might allow businesses to accelerate the onboarding of new underwriters.

See all

Making Risk Flow Live

Communicating information through data visualisation. Data visualisation and infographics are the visual representation of data, often used as a tool to help readers perceive knowledge beyond their natural reach.

28

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07

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2023

34 mins

Communicating information through data visualisation. Data visualisation and infographics are the visual representation of data, often used as a tool to help readers perceive knowledge beyond their natural reach.

Videos

A Guide to Understanding the Data Challenges in Reinsurance

Data Overload: Leveraging AI to drive forward your Organisation

Exploring Mobility, AI, and a Connected World in the Insurance Industry

Implementing ESG in the Insurance and Underwriting Space

What Everyone’s Talking About in Insurance with Matthew Grant

Allianz Transformation Focus: Risk Prioritisation and Same Day Turnaround Time

4 Key Areas of Data Automation fuelling Broker Growth

Productivity in insurance: the underwriter view

Building the future of commercial underwriting: Part two

Building the future of commercial underwriting

FT Insurance Innovation Summit 2018: Cytora CEO discusses future of AI underwriting

See all

Blog

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

by Juan de Castro, COO Cytora

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

by Juan de Castro, COO Cytora

Case study - Markel uses Cytora and achieves +100% productivity uplift to fuel growth

Markel partnered with Cytora to evolve their underwriting processes into digital risk flows and accelerate growth.

Case study - Markel uses Cytora and achieves +100% productivity uplift to fuel growth

Markel partnered with Cytora to evolve their underwriting processes into digital risk flows and accelerate growth.

The Five Pillars of Data Analytics Strategy in Insurance

by Juan de Castro, COO Cytora

The Five Pillars of Data Analytics Strategy in Insurance

by Juan de Castro, COO Cytora

Cytora Integrates with CAPE Analytics to Elevate Commercial Property Risk Assessment

Digital risk processing enhanced with AI-powered property insights via partnership with Cape Analytics

Cytora Integrates with CAPE Analytics to Elevate Commercial Property Risk Assessment

Digital risk processing enhanced with AI-powered property insights via partnership with Cape Analytics

Cytora announces expanded advisory board with former senior executives from Zurich, Travelers, Aon and Hiscox joining

New advisory board members will provide strategic advice as Cytora continues global expansion

Cytora announces expanded advisory board with former senior executives from Zurich, Travelers, Aon and Hiscox joining

New advisory board members will provide strategic advice as Cytora continues global expansion

Our new brand identity marks an exciting chapter in our ongoing mission to transform commercial insurance.

As we continue to grow, we want the Cytora brand to reflect our values and the direction in which we are heading.

Our new brand identity marks an exciting chapter in our ongoing mission to transform commercial insurance.

As we continue to grow, we want the Cytora brand to reflect our values and the direction in which we are heading.

See all

Learning resources

Build versus buy

Achieving digitisation and automation in risk processing - a build versus buy approach

Removing inefficiency in commercial insurance

This whitepaper outlines what are the steps that insurers should consider in order to drive efficiency, growth and employee happiness: Support underwriting excellence, by turning risks into a decision-ready format, putting them in the context of the portfolio strategy and improving the flow of risks through the business. Ensure data quality, by eliminating manual and repetitive data entry and administration and enriching incoming risk with relevant data sets. Deliver operational efficiency and scale without adding cost with technology and improve on both data origination and bottlenecks – their broking partners.

See all

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Risk Flow Center

Search our resource center

Podcast: Making Risk Flow

Making Risk Flow Live

Videos

Blog

Learning resources

Recieve latest Risk Flow News to your inbox

Let us help you with your digital risk flows

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