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Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Centre is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer.

Can’t find what you’re looking for? Check out Making Risk Flow Podcast

[Greatest Hits] 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

The Future of Underwriting Has Arrived: Examples from the Front Line | Jamie Wilson, Chris Varley and Salman Siddiqui

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

The Five Pillars of Data Analytics Strategy in Insurance

What Everyone’s Talking About in Insurance with Matthew Grant

Implementing ESG in the Insurance and Underwriting Space

Can’t find what you’re looking for? Check out Blog

Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models

The partnership provides analytics and risk scores needed to assess and manage climate-related risks.

Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models

The partnership provides analytics and risk scores needed to assess and manage climate-related risks.

Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market

Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing

Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market

Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing

Cytora and Reask Collaborate to Strengthen Natural Catastrophe Risk Analytics with Data Integration

The partnership aims to empower insurers with enhanced capabilities to assess and manage natural catastrophe risks.

Cytora and Reask Collaborate to Strengthen Natural Catastrophe Risk Analytics with Data Integration

The partnership aims to empower insurers with enhanced capabilities to assess and manage natural catastrophe risks.

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

by Juan de Castro, COO Cytora

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

by Juan de Castro, COO Cytora

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

by Juan de Castro, COO Cytora

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

by Juan de Castro, COO Cytora

Cytora Enhances Digital Risk Processing Platform with Integration of Praedicat’s Forward-Looking Emerging Risk Analytics

Cytora Enhances Digital Risk Processing Platform with Integration of Praedicat’s Forward-Looking Emerging Risk Analytics

Can’t find what you’re looking for? Check out Videos

Exploring Mobility, AI, and a Connected World in the Insurance Industry

Implementing ESG in the Insurance and Underwriting Space

What Everyone’s Talking About in Insurance with Matthew Grant

Allianz Transformation Focus: Risk Prioritisation and Same Day Turnaround Time

A Guide to Understanding the Data Challenges in Reinsurance

4 Key Areas of Data Automation fuelling Broker Growth

Can’t find what you’re looking for? Check out Learning materials

Build versus buy

Achieving digitisation and automation in risk processing - a build versus buy approach

Removing inefficiency in commercial insurance

This whitepaper outlines what are the steps that insurers should consider in order to drive efficiency, growth and employee happiness: Support underwriting excellence, by turning risks into a decision-ready format, putting them in the context of the portfolio strategy and improving the flow of risks through the business. Ensure data quality, by eliminating manual and repetitive data entry and administration and enriching incoming risk with relevant data sets. Deliver operational efficiency and scale without adding cost with technology and improve on both data origination and bottlenecks – their broking partners.

Knowledge at your fingertips

Read, listen, watch

Podcast: Making Risk Flow

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

In this episode of Making Risk Flow, host Juan de Castro sits down with Bryan Falchuk, the President and CEO of Property & Liability Resource Bureau, and David Gritz, the Co-Founder and Managing Director of InsurTechNY. Drawing upon research gathered from the Insurance Collaboration Index, the trio discuss the impact collaboration can have in the insurance industry. Juan, Bryan and David also cover key lessons for nurturing successful partnerships, why it’s important to maintain a transformative mindset, and enlightening case studies that can be replicated.

The Five Pillars of Data Analytics Strategy in Insurance

In the first episode of the new series, host Juan de Castro is joined by his good friend and Deputy CUO and Head of Third Party at Inigo Insurance, Craig Knightley. During their conversation, the pair discuss just how data analytics and insights can play a pivotal role in gaining a competitive advantage in insurance and ensure underwriters are more accurate in risk selection. Plus, Craig outlines the five pillars of Indigo's strategy: great data, great analysis, a great underwriting workbench, portfolio underwriting, and partnering with clients.

Exploring Mobility, AI, and a Connected World in the Insurance Industry

In this episode, Ben Luckett, Chief Innovation Officer at Aviva, joins host Juan de Castro to share how continuous internal innovation at Aviva has helped establish it as a global name in insurance. Also, Juan and Ben discuss the three core elements of Aviva’s innovation process, the importance of investing in innovation even if it does not have an immediate payoff, and the three big trends leading insurance innovation right now: mobility, AI, and an increasingly connected world.

[Greatest Hits] The 3 Steps to Deploy Digital Risk Flows for New Business - Deep Dive

This time, we are wanting to shine a light on a previous episode from our back catalogue. Recently, insurers have been focussing more and more on implementing digital risk flows. So, here's an episode on that very topic.‍The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks. In this episode, Juan deep dives into the three main stages on how to achieve that for the new business submissions: the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, and routing of the risk to the right downstream system or underwriter.

The Roadmap to Deploying End-to-End Digital Risk Flows

In this episode, Juan is joined by both Neil Peters, the National Director of Branch Network at Arch International UK, and Arvind Drubhra, the Director of Operations for the UK and Ireland at HDI Global SE. During the course of their conversation, Juan, Neil and Arvind discuss how to leverage data to drive growth, the steps and target states to achieving full digitisation, and how technology might allow businesses to accelerate the onboarding of new underwriters.

How to Unlock Higher Returns on Investments in Analytics

In this episode of Making Risk Flow, Juan is joined by analytics expert Paul Mang, Innovation Advisor at Guidewire and former global CEO of Analytics at Aon, to discuss the use of analytics in insurance and how to get better returns on such investment. Juan and Paul also address how the industry can make progress through interoperability, ways in which analytics can improve efficiency whilst driving down costs, and why the insurance industry needs to focus on increasing its relevancy.

GenAI, Sustainability and the Talent War: Inside BCG's Value Creation Report

In this episode, Juan is joined by Nathália Bellizia, Managing Director at Boston Consulting Group (BCG), to analyse the BCG's upcoming Value Creation Report. The eagerly awaited document shall help identify the patterns of insurers that have created value over the last five years compared to those that have destroyed value. Juan and Nathália also discuss the three key themes which have contributed to value creators and value destroyers: GenAI, sustainability and the talent war.

The Common Challenges We're Facing in the Insurance Industry

In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes. The first is efficiency, and how manual processes can result in inefficient workflows that affect productivity and service. The second is effectiveness, and why poor underwriting data can impact the ability to drive consistent risk selection. The third theme surrounds continuous performance improvements, and the fact that the lack of visibility over frontline activities hinder the ability to identify improvement opportunities.

Digital-first operating models in mid-market commercial to enhance broker and client experience

In this episode, Juan is joined by Simon McGinn, CEO of Allianz Commercial UK, and Richard Coleman, Managing Director, UKGI at Ecclesiastical Insurance Group, on a panel discussion at a Making Risk Flow live event. With the guests coming from two contrasting insurers, in terms of scale, Juan asks the guests how their companies are approaching digital transformation, what avenues they are prioritising, and any vital lessons they’ve learned throughout the process.

The 3 steps to deploy digital risk flows for new business - deep dive

The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks.‍ In this episode, Juan did a deep dive into the three main stages how to achieve that for the new business submissions: ‍the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, routing of the risk to the right downstream system or underwriter.

Markel: Turbocharging growth through productivity - breaking the cost/growth link

In this episode, Juan welcomed Lyn Comeford, the Director of Strategic Projects and Operations at Markel International.They talk about Markel's growth goals and their approach to breaking the relationship between growing the business and having to increase operational costs. They also cover the way technology can help underwriters be more satisfied with their jobs; and how to bring them on board with transformational changes.

The Role of Culture, Digitisation, and Embedded Insurance in the Evolution of Underwriting

In this episode, Juan is joined by Thierry Daucourt, Head of P&C Commercial Lines European Markets at AXA, to discuss how digitisation is upending the underwriting value chain. The pair discuss how the underwriter's role has changed in the production, management, and valuation of information, and how technological advancements can free underwriters to concentrate on activities that generate additional revenue.

[Greatest Hits] 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

The Future of Underwriting Has Arrived: Examples from the Front Line | Jamie Wilson, Chris Varley and Salman Siddiqui

Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz

In this episode of Making Risk Flow, host Juan de Castro sits down with Bryan Falchuk, the President and CEO of Property & Liability Resource Bureau, and David Gritz, the Co-Founder and Managing Director of InsurTechNY. Drawing upon research gathered from the Insurance Collaboration Index, the trio discuss the impact collaboration can have in the insurance industry. Juan, Bryan and David also cover key lessons for nurturing successful partnerships, why it’s important to maintain a transformative mindset, and enlightening case studies that can be replicated.

The Five Pillars of Data Analytics Strategy in Insurance

In the first episode of the new series, host Juan de Castro is joined by his good friend and Deputy CUO and Head of Third Party at Inigo Insurance, Craig Knightley. During their conversation, the pair discuss just how data analytics and insights can play a pivotal role in gaining a competitive advantage in insurance and ensure underwriters are more accurate in risk selection. Plus, Craig outlines the five pillars of Indigo's strategy: great data, great analysis, a great underwriting workbench, portfolio underwriting, and partnering with clients.

See all

Risk Flow Digest newsletter

Communicating information through data visualisation. Data visualisation and infographics are the visual representation of data, often used as a tool to help readers perceive knowledge beyond their natural reach.

28

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07

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2023

34 mins

Communicating information through data visualisation. Data visualisation and infographics are the visual representation of data, often used as a tool to help readers perceive knowledge beyond their natural reach.

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Videos

Allianz Transformation Focus: Risk Prioritisation and Same Day Turnaround Time

A Guide to Understanding the Data Challenges in Reinsurance

Data Overload: Leveraging AI to drive forward your Organisation

Exploring Mobility, AI, and a Connected World in the Insurance Industry

Implementing ESG in the Insurance and Underwriting Space

What Everyone’s Talking About in Insurance with Matthew Grant

4 Key Areas of Data Automation fuelling Broker Growth

Productivity in insurance: the underwriter view

Building the future of commercial underwriting: Part two

Building the future of commercial underwriting

FT Insurance Innovation Summit 2018: Cytora CEO discusses future of AI underwriting

See all

Blog

Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models

The partnership provides analytics and risk scores needed to assess and manage climate-related risks.

Cytora collaborates with ZestyAI to bolster commercial property underwriting with integration of climate models

The partnership provides analytics and risk scores needed to assess and manage climate-related risks.

Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market

Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing

Cytora and Veridion partner to bring enhanced business risk assessment to the insurance market

Integration will bring AI-powered business data to risks enabling deeper insights of factors including pricing

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

by Juan de Castro, COO Cytora

Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes

by Juan de Castro, COO Cytora

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

by Juan de Castro, COO Cytora

Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman

by Juan de Castro, COO Cytora

Cytora Enhances Digital Risk Processing Platform with Integration of Praedicat’s Forward-Looking Emerging Risk Analytics

Cytora Enhances Digital Risk Processing Platform with Integration of Praedicat’s Forward-Looking Emerging Risk Analytics

The Future of Underwriting Has Arrived: Examples from the Front Line

by Juan de Castro, COO Cytora

The Future of Underwriting Has Arrived: Examples from the Front Line

by Juan de Castro, COO Cytora

See all

Learning resources

Build versus buy

Achieving digitisation and automation in risk processing - a build versus buy approach

Removing inefficiency in commercial insurance

This whitepaper outlines what are the steps that insurers should consider in order to drive efficiency, growth and employee happiness: Support underwriting excellence, by turning risks into a decision-ready format, putting them in the context of the portfolio strategy and improving the flow of risks through the business. Ensure data quality, by eliminating manual and repetitive data entry and administration and enriching incoming risk with relevant data sets. Deliver operational efficiency and scale without adding cost with technology and improve on both data origination and bottlenecks – their broking partners.

See all

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Risk Flow Center

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Podcast: Making Risk Flow

Risk Flow Digest newsletter

Videos

Blog

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