Built for commercial insurance
Speed, convenience and consistent control over risk selection and decisioning matter most. To meet these expectations, insurers must leverage the right technology to provide the experiences that brokers and customers demand. Cytora is the risk digitization platform for commercial insurance giving insurers unparalleled control over how they digitize the risk intake they receive from trading partners driving improved premium growth, profitability and service across all lines of business. The Cytora platform is LLM-powered and uniquely configured for each insurer accelerating competitive differentiation.
Use Cases
Digital risk flows
Risk travels unstructured and heterogenous through the value chain while risk data – required to turn submissions decision-ready - is dispersed across many different internal and external data sources. Cytora digitizes the entire intake, manages all request types from new business to claims and turns them decision-ready by digitizing submission, internal and external data sources.
Effective risk workflows evaluate and move risks for decisioning without absorbing capacity, enabling insurers to scale risk volume and improve control over target portfolio shape. Cytora's LLM-powered flows activate risk professional time based on powerful conditionality including confidence thresholds, enabling customers to accelerate quotes, adjudicate claims and pre-populate downstream systems.
Risk and market dynamics are changing at an accelerating rate requiring senior management achieve visibility over risk workflows and synchronize front line activity with target portfolio shape. Cytora reveals the shape of your risk flows, continuously detects subtle changes in shape and guides adjustments to front line actions to accelerate target portfolio.
Benefits
30%
uplift in premium growth
Create new capacity to quote more, bind more and service more of the right risks
Improve
underwriting margins
Improve loss ratio by up to 3pp through superior control over risk selection and decisioning
Transform
broker service
Improve broker experience by halving turnaround time across the whole risk lifecycle
AI-first
Commercial insurance involves many request types - from new business to renewals to claims - spanning hundreds of lines of business globally. Cytora is powered by Large Language Models, pretrained to commercial insurance, unlocking fast and scalable deployments which generate measurable benefit realization.
Configure line of business schemas in natural language giving you control to shape your unique view of risk, expand schemas in a self service approach and accelerate competitive differentiation.
Zero training required unlocks rapid go lives, measurable ROI and unlocks parallel deployments across multiple intake workflows, countries and lines of business. 140+ languages supported out of the box.
ISO certified with built-in enterprise grade security. Cloud deployments are managed, standardised, tested, and audited, with robust access controls that fluently scale to meet customer demand.
Integrate
Awards
Risk flow center
Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Center is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer. From simple explainers of how to digitize core workflows to accelerate business objectives, to key sources of value, to typical integration patterns, through to documentation.
Latest materials
Podcasts
Testimonials
Jon-Paul Jones
“
Cytora’s digital risk processing platform allows us to drive efficiency and effectiveness across our underwriting workflows, providing our brokers and customers better, faster service and enables us to have a more competitive, scalable and data-driven proposition for our commercial clients across the globe.”
Jon-Paul Jones
Troy Dehmann
“
We are investing in digital capabilities to unlock scalable growth, Cytora enable us to streamline key workflows enhancing efficiency and effectiveness and further developing how we use data to drive decision making across the group and accelerating our profitable growth.”
Troy Dehmann
Neil Galjaard
“
At Markel, we are committed to giving brokers and clients enhanced service levels and Cytora will enable us to create capacity to effectively grow our scale in our key sectors and enable our underwriters to provide further enhanced service to customers and brokers.”
Neil Galjaard
Recent stories
AI Predictions for Global Insurance from Former AIG Executive, Johan Slabbert
by Juan de Castro, COO Cytora
AI Predictions for Global Insurance from Former AIG Executive, Johan Slabbert
by Juan de Castro, COO Cytora
Innovating Insurance: Aon’s Billion-Dollar Bet on Data | Jillian Slyfield, Aon
by Juan de Castro, Cytora COO
Innovating Insurance: Aon’s Billion-Dollar Bet on Data | Jillian Slyfield, Aon
by Juan de Castro, Cytora COO
Insurers to gain global location intelligence through dataplor and Cytora collaboration
The partnership will provide insurers with comprehensive location intelligence on 250 million locations in 200 countries to enable more accurate property underwriting decisions
Insurers to gain global location intelligence through dataplor and Cytora collaboration
The partnership will provide insurers with comprehensive location intelligence on 250 million locations in 200 countries to enable more accurate property underwriting decisions
Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes
by Juan de Castro, COO Cytora
Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes
by Juan de Castro, COO Cytora